To troubleshoot access to shared and mirrored folders:
- Make sure that your shared and/or mirrored folders are set up correctly. For more information, see:
Note: Follow the Troubleshooting steps from those articles and the Security steps for shared folders to rule out any setup or configuration issues. - Re-install VMware Tools.For more information, see one of the linked articles in Overview of VMware Tools for VMware Fusion (1022048).
- Confirm that your virtual machine's firewall is not blocking the Internet access. For information on turning off your firewall, see:
- Windows XP – The Microsoft Knowledge Base article 283673
- Windows Vista – The Microsoft article Turn Windows Firewall on or off
- Windows 7 – The Microsoft article Turn Windows Firewall on or off
Warning: Turning off your firewall can leave your computer open to attack. This is a troubleshooting step only. If turning off the firewall resolves the issue, consult the operating system's documentation for instructions to configure it properly so that it does not completely block this connection.Note: The preceding links were correct as of September 10, 2010. If you find the link is broken, please provide feedback and a VMware employee will update the link.
- Confirm that your virtual machine's antivirus program is not blocking the Internet access. Consult the Help menu of the antivirus program or see the manufacturer's documentation for instructions on configuring it correctly.
- Check your registry settings to be sure they are correct. For details, see Installing VMware Workstation or VMware Tools fails with the error: 1327 Invalid Drive (1017886).
- Make sure that Fusion's host services are running. For details, see Determining the status of VMware Fusion's host services (1020900).