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Re: Unable to obtain hardware information for the selected machine - Standalone Converter 5.1

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Do you connect with 'administrator' account (not another account in the administrators group) to the source machine?

If what POCEH wrote didn't help, pls post the agent's log. It can be found on the source machine in %ALLUSERSPROFILE%\VMware\VMware vCenter Converter Standalone\logs.


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